1915: Nightmare Email Feature

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Nightmare Email Feature
"...just got back and didn't see your message until just now. Sorry! -- TIME THIS MESSAGE SAT HALF-FINISHED IN DRAFTS FOLDER: 3 days, 2 hours, 45 minutes."
Title text: "...just got back and didn't see your message until just now. Sorry! -- TIME THIS MESSAGE SAT HALF-FINISHED IN DRAFTS FOLDER: 3 days, 2 hours, 45 minutes."

[edit] Explanation

Ambox notice.png This explanation may be incomplete or incorrect: Added explanation of the e-mail itself, but it could need a tweak...
If you can address this issue, please edit the page! Thanks.

Most modern email clients provide tools to help their users read, write and keep track of email efficiently. For instance, the user may receive a notification if the email body contains wording that suggests a file has been attached, but there is no actual attachment, in order to prevent forgetting to include the intended file in the email.

This comic suggests a similar feature, one which would inform not the user, but the recipient of the message, how long the email has been revised before being sent. This is an expansion of a common feature of collaboration tools used by law firms, and modern word processors such as Microsoft Word 2016. Randall calls this his nightmare email feature, implying he spends too much time in revision of what should be simple email messages and that making himself, or worse - the recipient, aware of the actual time would make him anxious.

In the shown case it seems that the recipient of the shown e-mail had asked to their latest meeting and asks if he want to do it again this weekend. It then took 47 minutes to write a short reply in which he ends up saying he enjoyed the thing referred to. But alas he has no time this weekend. And then let the other suggest a possible time for a dinner... or something. (Of course there could be more to the email above the panel, but it seems to be a very short answer to another e-mail, and it increases the nightmare for the writer (and the impact of the joke) if this was all that was written in 47 minutes).

If the text had been written out in less than 2 minutes, it would not have been a problem. But it seemed the writer of this e-mail had to think a lot about how it was phrased. This could lead the recipient to wonder what took so long. Was it that he did not enjoy it, but ended up writing this to be nice? He only writes he is busy this weekend, thus not giving any reason as to why. And the last part gives him the possibility to also "be busy" on whatever time is suggested for dinner. Also whatever is very non committing. All this is also true if it had been written in 2 minutes, but then at least there would not have been time to think a lot about how the reply was phrased.

The title text describes a similar uncomfortable feature, which would inform the recipient how long a message has been sitting in the user's drafts folder, thus highlighting their procrastination as well as demonstrating that "(...)didn't see your message until just now" is a lie, or at least it was only true when the original message was written, and now three days later another message should have been written instead.

Randall has explored a related anxiety-inducing feature of instant messaging in 1886: Typing Notifications.

[edit] Transcript

[A panel with a short email message, with the first line partly obscured by the top of the panel. Below that, in light gray font, is an information message from the email client.]
Enjoyed it! I'm busy this weekend, but let me know if you're free sometime next week and want to get dinner or something.
Total time spent revising this email before sending: 47 minutes 12 seconds
...
[Caption below the panel:]
My nightmare email feature


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Discussion

I feel like the comic is more about the addressee of the mail seeing how much time the sender spent on the mail. In the comic, I feel like the sender is asking about having another date with someone and try to be casual about it, which would be contradicted by the time he actually spent on it.

In the same way, the title indicates that the mail spent 3 days in the drafts while the sender writes "I just saw your message". It would be very awkward if the recipient of the mail could see that it is a lie. 162.158.88.224 14:26, 13 November 2017 (UTC)

Indeed, you are correct. I misinterpreted the comic. Fvalves (talk) 15:43, 13 November 2017 (UTC)

He's always commenting on how you're responsible for how you're interpreted and now he's having difficulty managing his responsibility for how he's interpreted.162.158.69.50 16:00, 13 November 2017 (UTC)

This is MY nightmare email feature. I spend 10 minutes per line.

The paradox is that it takes a long time for Randall to craft a socially acceptable email, but it is socially unacceptable to spend a long time crafting emails. If the email's composition time becomes part of the email itself, then it is impossible for Randall to send a socially acceptable email. He is carefully choosing the right words, rhythm, and sentence structure in his emails, because he is expected to sound relaxed, natural, and off-the-cuff. 108.162.216.130 21:40, 13 November 2017 (UTC)

I see nothing within the comic to definitively indicate that the receiver is seeing the time spent composing the message; That is an assumption, whether correct or not. Personally, I think the whole comic works both ways: I would be mortified to have a ticking clock counting my time spent writing a message. ... (I've spent four hours composing one SMS text.) I think the explanation should bear some indication of its speculative nature as to which party sees the timer. 162.158.75.226 07:51, 14 November 2017 (UTC)

I get where you're coming from, but that's inconsistent both with previous takes on the subject and with the title text. Also, there's that rectangle with three dots depicted inside that functions in Gmail to show/hide automatically hidden signature/footer and previous messages in the thread and is not shown in composing the mail, only in received/sent mails. To me, that's a definitive indication the "feature" is present in the sent mail, not in a draft. 141.101.96.218 09:14, 14 November 2017 (UTC)
Oh, just tested it and realized the triple-dot-button is present in composition window as well... Never mind :) I still think it's improbable the comic is about showing the info just to the sender, my argument about consistency with previous take and with the title text still stands. 141.101.96.218 09:28, 14 November 2017 (UTC)
Imho the text "before sending" indicates it's attached after sending the message. While editing the sender could be typing an template or something alike. Something not meant to be sent immediately after finishing. Vince 141.101.105.162 14:29, 14 November 2017 (UTC)

Time spent editing this wiki page: ... Fabian42 (talk) 10:13, 14 November 2017 (UTC)

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