Editing 2633: Astronomer Hotline

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Since Cueball cannot help further, he transfers the caller to the "Weird Bug Hotline", in a process that is apparently somewhat routine – enough to have the correct line somehow preprogrammed into his call-handling system. This is clearly not the first 'astronomy' query that actually concerns fireflies. This is similar to the process that might happen when a helpline caller's query cannot be handled by first line support and has to be passed on to a more specialized second line operator, or where the call has been routed to the wrong specialist to start with, perhaps because the user, lacking knowledge about the issue, selected the wrong option from an automated routing system.
 
Since Cueball cannot help further, he transfers the caller to the "Weird Bug Hotline", in a process that is apparently somewhat routine – enough to have the correct line somehow preprogrammed into his call-handling system. This is clearly not the first 'astronomy' query that actually concerns fireflies. This is similar to the process that might happen when a helpline caller's query cannot be handled by first line support and has to be passed on to a more specialized second line operator, or where the call has been routed to the wrong specialist to start with, perhaps because the user, lacking knowledge about the issue, selected the wrong option from an automated routing system.
  
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Before the call ends, at Cueball's end, he hears the opening question from the other hotline ("Is it currently biting you?") as the new support tech again goes directly to the most common/important query, whether there is any immediate danger to be resolved... It is possible that Cueball will actually be speaking to the Weird Bugs line initially, quickly priming the Weird Bug call-handler with the salient facts already established before fully handing over the call. This could get the original caller straight into the correct conversation if the onward line's handler is sufficiently competent and experienced in such a transfer.
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Before the call ends, at Cueball's end, he hears the opening question from the other hotline ("Is it currently biting you?") as the new support tech again goes directly to the most common/important query, whether there is any immediate danger to be resolved...
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It is possible that Cueball will actually be speaking to the Weird Bugs line initially, quickly priming the Weird Bug call-handler with the salient facts already established before fully handing over the call. This could get the original caller straight into the correct conversation if the onward line's handler is anywhere as competent and experienced in such a transfer.
  
 
Some people (often {{w|Unidentified flying object|UFO}} enthusiasts) tend to get a little over-excited about calling every light in the sky they don't expect a UFO. This comic takes this to the extreme, where someone calls a helpline because they saw fireflies, and thought they were UFOs. While UFOs are not mentioned by name, they are heavily implied. Technically, such a person would be correct, so long as the lights are actually unidentified, flying and caused by a physical object, but if the expectation is that it is an extraterrestrial spacecraft then the truth (if discovered and also accepted) can be disappointing to some people, rather than lead to an interesting alternative avenue of appreciation of whatever phenomenon it truly is.
 
Some people (often {{w|Unidentified flying object|UFO}} enthusiasts) tend to get a little over-excited about calling every light in the sky they don't expect a UFO. This comic takes this to the extreme, where someone calls a helpline because they saw fireflies, and thought they were UFOs. While UFOs are not mentioned by name, they are heavily implied. Technically, such a person would be correct, so long as the lights are actually unidentified, flying and caused by a physical object, but if the expectation is that it is an extraterrestrial spacecraft then the truth (if discovered and also accepted) can be disappointing to some people, rather than lead to an interesting alternative avenue of appreciation of whatever phenomenon it truly is.

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